Contact Us
Main Office
The News & Observer
421 Fayetteville Street, Suite 104
Raleigh, NC 27601
customerservice@newsobserver.com
Telephone:
Customer Service: (800) 522-4205
News tips:
Use these forms to send us investigative news tips.
Office Hours:
Walk-in Office Hours: 10am-3pm
Advertising
(919) 836-5600 or (800) 736-2602 Fax: (919) 836-5704
To manage your account/subscription online or for delivery issues, please visit Subscription Self-Service
To place a Classified ad, you may use our online order entry. For other classified ad questions or issues, use the form below.
News in Education
The News in Education program is a cooperative effort of newspapers and thousands of schools in the U.S., Canada and other nations where the newspapers is used as a tool of instruction. Publishers provide copies of their newspapers to schools, sponsor teacher education programs, offer instructional resource materials and generally help schools develop newspaper use for student learning.
News in Education
Contact Circulation
For any issue that cannot be handled in the Online Subscriber Services Center, you may contact N&O Circulation customer service directly.
Administration
Advertising
| Managers |
Title/Area |
Phone |
| Donna Gordon |
Director, Major Retail & National |
(704) 358-5280 |
| Justin Moore |
Carolinas Regional Recruitment & Call Center Manager |
(704) 358-5312 |
| Dan Morgenstern |
Advertising Sales Director |
(704) 358-5333 |
Newsroom Administration
| Name |
Title |
Work Phone |
| Robyn Tomlin |
Executive Editor/Regional Editor - Southeast Region |
(919) 829-4806 |
| Jane Elizabeth |
Managing Editor |
(919) 836-5909 |
| Susan Spring |
Director of Newsroom Operations |
(919) 829-4860 |
Metro
| Name |
Title |
Work Phone |
| Thad Ogburn |
Metro editor |
(919) 829-8987 |
| Mark Schultz |
Deputy metro editor |
(919) 829-8950 |
| Virginia Bridges |
Crime & Public Safety |
(919) 829-8924 |
| Trent Brown |
Durham / Orange schools reporter |
(919) 829-8956 |
| Brooke Cain |
Triangle Trends / Media reporter |
(919) 829-4579 |
| Tammy Grubb |
Chapel Hill / Orange County |
(919) 829-8926 |
| Ashad Hajela |
Crime & Public Safety |
(919) 836-2813 |
| T. Keung Hui |
N.C. public schools reporter |
(919) 829-4534 |
| Anna Johnson |
Raleigh / Wake County |
(919) 829-4807 |
| Joe Johnson |
Durham / Durham County |
(919) 419-6678 |
| Kate Murphy |
Higher Education reporter |
(919) 829-4842 |
| Martha Quillin |
Culture & Conflict reporter |
(919) 829-4989 |
| Josh Shaffer |
Crime & Courts reporter |
(919) 829-4818 |
State Government
| Name |
Title |
Work Phone |
| Jordan Schrader |
State politics editor |
(919) 829-4840 |
| Will Doran |
State workers reporter |
(919) 836-2858 |
| Brian Murphy |
North Carolina in DC |
(202) 383-6089 |
| Paul A. Specht |
State government reporter / Fact check |
(919) 829-4870 |
| Dawn Vaughan |
State government / community reporter |
(919) 419-6563 |
Triangle Growth
Audience Growth
| Name |
Title |
Work Phone |
| Andrew Roman |
Regional audience growth producer |
(919) 829-4812 |
| Alma Washington |
Regional audience growth producer |
(919) 829-8910 |
Real-Time News
Features
| Name |
Title |
Work Phone |
| Jessica Banov |
Features/Night editor |
(919) 829-4831 |
| Drew Jackson |
Eating / dining reporter |
(919) 829-4707 |
Investigations
Sports
Photography
Editorial/Opinion
| Name |
Title |
Work Phone |
| Ned Barnett |
Assistant opinions and solutions editor |
(919) 829-4512 |
